Its 2009!... okay, it has been 2009 for three weeks now as of this writing, but I never had the opportunity to share this experience until now. You see, on the second of January - which was basically the first Friday of the month, and the new year, I found myself with my family, in Festival Mall, Alabang.
Now, first of all, I have not been to said mall in a long time, as it happens to be far from my usual stomping grounds in either Mandaluyong, Taguig or Makati - in other words, its out of the usual routes I would normally be going to. So what made me go there? Bryce did. He had a 'date' with his girl friend - and yes, even if there's such a word as girlfriend, I just had to emphasize the separation - not out of a sense of denial for having a teenage son who's dating, but the fact that I know this dating is far from becoming a serious commitment...yet. Far as they are concerned, they're close friends, with mutual understandings. But back to the story.
Bryce had asked if we could go to Festival mall, which would give him an opportunity to spend some post-Christmas time with Sharmaine, his friend. And since we really had no plans for that day - owing to our wanting to rest from a very busy holiday season, we kept outings to a minimum... so here was a free day, and Bryce asking to go to Festival mall. Well, we did - and Bryce got to spend the afternoon with Sharmaine... but that is not the story. What they did while spending time in Festival mall, only they can talk about... after all, we... that is Barbie, Bernice and I decided to explore the mall... basically kill time while Bryce had his afternoon.
Well to my pleasant serendipitous moment, I found the comic store I knew was there - namely Comic Quest. Now... I know Comic Quest because 1) I collect comics, so I make it a point to know where to get comics; and 2) I did frequent a Comic Quest store - though not the one in Alabang.
So I entered, perused and chose two comics to get. The total amount for my comics reached Php350, and since I paid with a Php500 bill, well... its just as simple as 500 - 350, and you get the difference which should be my change, right?
Don't worry, this is not a mathematical post... though the computation is at the heart of this story.
So answering the above question, the store sales lady would have given me a change of Php150 - right? Nope...
I normally am in automatic mode - you know, wherein one does not really check for change when given to you... I know, that may be risky... but heck, this was a simple comic sale transaction, and there was nothing complicated with the computation. Ah... but the computation was not the issue, either... you see, I' sure she was doing her mental math - but she got her wires crossed somewhere - thus giving me a Php350 change. I, on the other hand, just got the proffered change and the purchased stuff of course.
As I was leaving the store with my family in tow, and as I was about to pocket my change, I realized something was wrong... I seemed to have too much change. I told Barbie and Bernice to wait as I returned quickly to the store - approached the sales lady once again, and did the math with her, while showing her the change she gave me.
To her surprise, she realized her error and I gave her the extra Php200 she had given me. That settled, I left the store. Barbie asked me what was wrong, and I told her the story. She jokingly made the comment that had that been her, she would have kept mum about it... and i jokingly told her "Bad...". Bernice, who was listening the whole time, smiled at the whole discussion.
So why did I do it? Why did I return the extra change given me? Take, note... i had nothing to lose... as this visit to Festival mall was, in my mind, a fluke. Something that won't be repeated again.
Sometimes I'd think, maybe because it was the start of a new year, and I didn't want to start he new year on the wrong foot.
Maybe I was thinking of the sales lady and how she'd have to try and explain the shortage of cash in the cash register, and how she could lose her job in a time of global economic turmoil... and felt a pang of responsibility should that happen.
Or maybe it was because I was still fresh from reading a book called 'The Shack', and was still filled with residual appreciation of God's love.
Maybe I wanted to set an example for Bernice - that honesty is still the best policy.
Maybe i felt that I did not need the bad karma during a trying time in my life... as far as my career is concerned.
Maybe its because I do know the store proprietor - and though he is nto a close friend, he has always been friendly and cordial to me.
Heck, maybe its all those hours teaching Accenture's core values - telling their new hires that they should live their core values... one of which is 'Integrity'... and without realizing it, I was conditioning myself too - into a sense of 'Walk the Talk' manner.
It could have been any one - or all of these thoughts influencing me that particular moment, but as I said, once i realized that something was wrong, I went back... no pause, no thinking if I should or should not. So if it was any of these, it was happening in my subconscious. Point was, I did it and it was that.
I did not do it to make a lasting impression - as I said, I had no plans to return to Festival mall on a regular basis, so this store was just an isolated convenience.
Well, life (or God) has a funny way of proving me wrong with certain assumptions - because the Saturday after that weekend... which was January the 10th, we were once again in Festival mall... for the same reason - Bryce and his date... and I, once again, had the chance to purchase another comic in Comic Quest... and 8 days later, I did not even remember the sales lady's face... and since there were several of them, I wouldn't know who among them I was honest enough to return the excess change to.
I simply focused on the purchase, paid and got my comic plus the change... and the sales lady, from out of the blue made a side comment that 'Ayan, tama na nag sukli ko' - which translates to 'There, my change is correct now'. Realizing that she was the one, and that she remembered me, I said smiled and said 'buti naman' which loosely means 'that's good' or 'good for you'. And as I was leaving, she called the attention of the other sales lady telling her companion, 'Kita mo yan? siya yung sinasabi ko'ng customer na nag balik nang...' again, loosely translated to 'See that (or him)? He was the person who was my customer - the one that returned...'
I know, I did not finish the sentence, but that's because I did not stay long enough to hear her finish the sentence.
But I was glad she knew - and though we never exchanged names, I'm relatively certain she'll continue to remember me... basically because I did something unexpected... which was being honest enough to return the excess change.
But... I can tell you, I felt good as I left that store - more so than the week before - and I realized, if I had kept the money, she might or might not remember me, and I might even be reluctant to buy there again... even if conveniently located to my current trip there that day. but leaving... and hearing her share the story with someone, and confirming with that someone that I was the person she was obviously talking about... that was - for some strange reason, fulfilling and reward enough... maybe more so than the Php200 I would have had the chance to pocket.
Now... I'd like to think that whenever I enter that particular store, and whenever she sees me, I'll be having good service offered to me - not because she must treat her customers right and friendly, but because she wants to treat me kindly - out of some sense of gratitude. Expected? Not really, like I said, I had nothing to invest in that store... but as I said before, life, fate, karma or the Lord had another plans.
But wait... there's more...!
Yesterday... I unexpectedly found myself in Festival mall again. you see my son had another date, but the plan was to meet in Mega mall instead (where the other Comic Quest branch - the one I frequent more often than not) was, and I was planning to look for a certain issue or two once we got there.
Well guess what, Sharmaine calls and for whatever reason, tells Bryce that she can't make to Mega mall. This derailed some plans, and Barbie was slightly pissed - but I decided to let Bryce go - though not without a reprimand that situations like this will not be tolerated again... and next time it does, we'd rather he cancel the date than put us in an inconvenient situation.
Yes, that's three straight weekends now... and once again, I went to Comic Quest... this time, we (the sales lady and I) recognized each other. I asked to see some comics, she services me as she normally would others - but we now seem to have this running joke, that whenever I pay, she would comment about not making another mistake of giving me too much change... not that she would have that day though, since I only bought one comic worth Php200 - and paid with a Php200 bill - so no change, but the humor was there. And to my surprise, the other sales lady also joined the 'running joke' bandwagon.
I again left the shop slightly uplifted, knowing I probably gained someone's trust - even if we still did not introduce ourselves to each other.
Oh yeah... two another ways that I've, or we've - as a family, started the year right...
1) more exercise - from a zero regimen in the past years, I am now slowly getting into the brisk walking groove, meeting Barbie in Bonifacio High Street and we'd be walking around the High Street block for close to an hour fro almost every night.
Yesterday, I once again tried the facilities of Slimmer's World after more than a decade of not going... I hope to make it part of my regimen somehow, and lastly... I've unearthed the - ahem... exercise moves of a certain Shawn T.'s video, from my video collections. Ben, Barbie and i tried it out and it still works wonderfully. So I will likewise use the video more often.
2) spiritual renewal - we've taken the step to attend mass regularly - and we do this by catching the 10am mass in Greenhills. It may be difficult at times - specially if I had a wild drinking night the Saturday eve prior to said Sunday... but we will continue to attend regular Sunday mass.
I did not make any of these as a New Year's goal or resolution. As the Nike commercial goes... I'm just doing it - and hope I can continue to sustain the momentum.
Our band loses a mainstay.
-
Have I already shared the fact that I joined the High School Alumni band as
a vocalist? If not, I first joined them during our 40th anniversary year.
We pe...
5 months ago











